Terms & Conditions – TICKET CENTER

Please carefully read these Terms & Conditions before using any services provided by TICKET CENTER. By accessing and using our website, materials, products, or services, you agree to abide by these terms and conditions.

1. General Terms

• Modification Rights: TICKET CENTER reserves the right to update, change, or modify these terms and conditions at any time without prior notice. Your continued use of our website and services signifies your acceptance of the revised terms.
• User Responsibility: It is your responsibility to review these terms periodically to stay informed of any changes.

2. General Disclaimer

• Service Provider Role: TICKET CENTER does not own or control any travel products. We act solely as an intermediary between travelers and service providers (e.g., airlines, hotels, tour operators).
• Accuracy of Information: Service providers are responsible for the accuracy, completeness, and availability of their inventory information. Changes in market conditions may cause displayed information to become inaccurate or outdated.
• Support & Assistance: In the event of booking or travel issues, TICKET CENTER will act as a point of contact and provide reasonable assistance based on the service provider’s standard policies.

3. Booking Terms

• Third-Party Providers: All bookings made through our website are facilitated by the named travel provider. TICKET CENTER functions solely as a user interface.
• Acceptance of Provider Terms: Users must review and agree to the terms and conditions of the respective travel providers (e.g., airlines, hotels) before completing a booking.
• Pricing & Availability: All prices, offers, and services are subject to change based on availability.

4. Promotion Terms

• Promotional Codes: TICKET CENTER may issue promotional codes and discounts periodically.
• Modification Rights: TICKET CENTER reserves the right to alter, withdraw, or modify promotional terms or programs at any time without prior notice.
• Final Decision: In case of disputes related to promotions, TICKET CENTER’s decision will be final and binding.
• Communication: By registering on ticketcenter.com.bd, you agree to receive communications about promotional offers and services from TICKET CENTER and its affiliates.

5. Payment Terms

• Verification & Validation: By making a payment through our website, you authorize TICKET CENTER to use your personal information for transaction verification and identity validation.
• Third-Party Disclosure: Payment information may be shared with third-party payment gateway providers for verification purposes only.
• Convenience Charges: TICKET CENTER may apply a convenience fee based on the selected payment method.

6. Cancellation & Refund Policy

• Supplier Policy: Cancellations and reissues will follow the policies of the respective service providers (e.g., airlines, hotels, tour operators).
• Service Fees: TICKET CENTER does not charge additional service fees for flight, hotel, or tour cancellations.
• Refund Process: Refund requests must be made at least 48 hours before the travel date. Refunds typically reflect in your account within 3 to 5 working days, depending on your payment method.
• Non-Refundable Charges: Convenience charges and EMI processing fees are non-refundable.
• Cash Refunds: For cash payments, the refund will be issued via your preferred channel.
• Exceptional Circumstances: In cases of national emergencies, lockdowns, political unrest, or natural disasters, standard refund policies may not apply.

Contact Us For any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: ceo@ticketcenter.com.bd

TICKET CENTER is dedicated to providing reliable and transparent services while maintaining the highest standards of customer care.